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  • Trade with Confidence, Steps Trade FZE is a Registered DELL Partner in U.A.E
  • Life Companion, most awaited Samsung Galaxy S 4 Launched - subscribe to grab stocks
  • Fujitsu introduces new portable ScanSnap S1300i with Android and iOS device support
  • Sharp launched the industry’s largest LED TV with its 80-inch class LC-80LE844U featuring full HD 1080p and a vivid 3D image
  • Trade with Confidence, Steps Trade FZE is a Registered CISCO Partner in U.A.E
  • Dell - XPS 10 tablet, work smarter and keep your personal content at your fingertips
  • Dell -XPS Duo 12 convertible Ultrabookt to tablet, work and play on your own terms
  • Dell -XPS One 27 all-in-one, digital masterpiece with the new award-winning XPS One 27
  • For latest and Innovative Dell - XPS Products, please contact at sales@stepstrade.com
  • Samsung launches Creative and Smart Galaxy Note II, send queries at sales@stepstrade.com
Terms and Conditions
 

Welcome to Steps Trade FZE ("www.stepstrade.com") by browsing and/or using this site ("website"), you acknowledge that you have read, understood, and agree, to be bound by these terms and to comply with all applicable laws and regulations, including U.A.E and U.S. export and re-export control laws and regulations.

The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. In this regard you can use our online Chat Service/ send email to Sales Department (sales@stepstrade.com) for clarification/ seeking details about specification of products.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

You may not create a link to this website from another website or document without stepstrade.com’s prior written consent. For such consent/ permission, please send email at webmaster@stepstrade.com

If you do not agree to these terms, do not use this Site. The material provided on this Site is protected by law, including, but not limited to, United Arab Emirates, Copyright Law and international treaties. This Site is controlled and operated by Steps Trade FZE from its offices within the United Arab Emirates. www.stepstrade.com makes no representation that materials in the Site are appropriate or available for use in other locations. Access to materials on this Site from territories where their contents are illegal is prohibited. Those who choose to access this Site from other locations may do so on their own initiative and are responsible for compliance with applicable local laws.

Any claim relating to and arising out of, the use of, this Site and the materials contained herein is governed by the laws of the UAE.

Use restrictions
The copyright in all material provided on this Site is held by Steps Trade FZE or by the original creator of the material. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Steps Trade FZE or the copyright owner. Permission is granted to display, copy, distribute and download the materials on this Site for personal, non-commercial use only; provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you must immediately destroy any downloaded and printed materials. You also may not, without Steps Trade FZE's permission, "mirror" any material contained on this Site on any other server. Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

Products information, pricing
While the website strives to provide accurate products information (such as pricing, products features, images and specifications) and services information, typographical errors may occur.
The colors of our products that appear on the Website will be displayed as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
Publishing any form of product/service information (including -but not limited to- marketing proposal, ads, offers, magazines and flyers) on the website does not guarantee stock, offer and price availability online or in store.
Errors may occur in the process of providing product/service and pricing information on the website. In the event that a product/service is listed and invoiced at an incorrect price or with incorrect information due to an error in pricing or product/service information, the website have the right, to either contact you for instructions or cancel your order and notify you of such cancellation.
Still, in our effort to be the lowest wholesale price provider in UAE. We strive to provide you with the best prices possible on the website/ by enquiries made through website, as well as in our stores. However, sometimes price online does not match the price in a store. “Lowest price guarantee” does not apply to online sales and online prices.
Stock availability and pricing are subject to change without prior notice.


Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL STEPS TRADE FZE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE, EVEN IF STEPS TRADE FZE OR AN STEPS TRADE FZE 'S AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF MATERIALS FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU HEREBY ASSUME ANY COSTS THEREOF.

Transmissions
Any material, information or idea you transmit to or post on this Site by any means will be treated as non-confidential and non-proprietary, and may be disseminated or used by Steps Trade FZE or its affiliates for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products. Notwithstanding the foregoing, all personal data provided to Steps Trade FZE through online access will be handled in accordance with Steps Trade FZE's Online Privacy Practices. You are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law.

Term of use revisions
Steps Trade FZE may at any time revise these Terms of Use by updating this posting. By using this Site, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Terms of Use to which you are bound.

Warranty disclaimer and limitation of liability
Steps Trade FZE explicitly disclaims all expressed or implied warranties, including any implied warranty of merchantability or fitness for a particular purpose.
STEPS TRADE FZE SHALL HAVE NO LIABILITY TO ANYONE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR ANY OTHER LIABILITY, INCLUDING LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN. STEPS TRADE FZE WILL NOT BE LIABLE FOR PRODUCTS OR SERVICES NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE. CUSTOMER AGREES THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES, STEPS TRADE FZE IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PURCHASE(S) UNDER THIS AGREEMENT.
All merchandise is sold AS IS. Unless otherwise noted on the invoice, Steps Trade FZE makes no warranty as to the performance of any merchandise sold. Steps Trade FZE is not responsible for system downtime, lost data, etc. Steps Trade FZE does not warrant that the functions contained in any product sold will be uninterrupted or error-free, or that defects will be corrected, or that it’s Web site or the server that makes it available are free of viruses or other harmful components. Steps Trade FZE does not warrant or make any representations regarding the use or the results of the use of any product purchased in terms of its compatibility, correctness, accuracy, reliability or otherwise. This disclaimer by Steps Trade FZE in no way affects the terms of a manufacturer's warranty, if any.


Return policies and procedures
Software, Custom orders, volume licensing program software, products designated as special order are final and cannot be returned or exchanged even unopened.

Steps Trade FZE cannot accept returns of products once they have been opened. Before opening each product, Customer shall check the packaging and label(s) carefully to be sure that Customer received the correct product and version.
NO returns of any type will be accepted without a Return Merchandise Authorization RMA which can be obtained by sending email at rma@stepstrade.com. All products for return must be received in Steps Trade FZE 's warehouse within 7 days from the issuance date of the RMA number. RMAs expire in 7 days after they are issued and cannot be extended or re-issued.
Steps Trade FZE will ONLY issue an RMA number if it has not yet been more than 7 days from the date the item is received by Customer.
All Returns must be 100% complete, in original and resalable condition, with all original boxes and packing materials, have original UPC codes on the manufacturer boxes, contain all manuals, registration card(s), software, blank warranty cards, cabling and other accessories and documentation. Steps Trade FZE reserves the right to refuse a return on any product that does not meet these requirements.
Replacement items will ONLY be shipped after the item(s) at issue are received and inspected by Steps Trade FZE’s Return Merchandise Department.
Customer's RMA number(s) must appear clearly on the shipping label on the outside of the return shipment. Customer shall not mark the box itself in any other way.
Steps Trade FZE is not responsible for lost or stolen packages. All authorized returns must include a shipment tracking number. A credit to an account or issuance of a check may take up to 30 days subsequent to an approved return authorization.
Customer is responsible for shipping charges on all returned items.
Steps Trade FZE strongly recommends that Customer fully insure the return shipment in case it is lost or damaged and use a carrier that can provide it with proof of delivery for Customer's protection.
Steps Trade FZE reserves the right to refuse a return on any product that does not meet the above requirements.

Indemnification
Customer will indemnify, defend, and hold Steps Trade FZE NOT LIABLE from any and all claims, damages, losses, costs and actions and expenses from breach of Customer's contractual agreement with any third party as the result of buyer's purchase of merchandise from Steps Trade FZE .


Interest, late charge, collection costs and related fees
Customer agrees to pay interest on all past-due sums at the highest rate allowed by law. Customer is responsible for a monthly late charge equal to $29 or 1.5% of the outstanding balance, whichever is higher. Customer shall be responsible for all collection fees, including reasonable attorney's fees and cost.

Waiver
No delay or omission by Steps Trade FZE to exercise any right or power occurring upon any noncompliance or default with respect to any terms of this Agreement shall impair any such right or power, or be construed as a waiver thereof. A waiver by Steps Trade FZE of any of the covenants, conditions, or agreements to be performed by Customer shall not be construed as a waiver of any succeeding breach or default in the same or any other term or condition hereof.

Disclaimer
All trademarks and logos, belong to their respective owners, Steps Trade FZE is not responsible for any use or misuse of logos or trademarks or contents provided. All products are for Export only.

Sales
All products Not for Sale in North Korea, Iran, Syria, Sudan & Cuba .

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